Mitaraz Shipping Policy

Thank you for shopping with Mitaraz! We’re committed to making sure your order gets to you safely and promptly. Please review our shipping details below.

🚚 Shipping Locations

We ship worldwide! If your country doesn’t appear at checkout, email us at contact@support.mitaraz.com, and we’ll do our best to assist you.

🕒 Order Processing Time

All orders are processed within 2–5 business days (excluding weekends and holidays). Once your order ships, we’ll send you a confirmation email with tracking details.

Note: During new product drops or holiday seasons, processing times may be slightly extended.

🌍 Estimated Delivery Times

USA: 3–7 business days
Canada: 5–10 business days
UK & Europe: 5–10 business days
Australia & NZ: 7–14 business days
Rest of World: 7–21 business days

Delivery times are estimates and may vary depending on customs, local delivery services, and unexpected carrier delays.

📦 Shipping Costs

Shipping rates are calculated at checkout and based on your location and the weight of your order.

We offer:

Standard Shipping: Worldwide
Expedited Shipping: Available in select regions (if offered at checkout)

🧾 Customs, Duties & Taxes

International orders may be subject to import duties and taxes, which are the responsibility of the customer. These fees are determined by your local customs office and are not included at checkout.

🔍 Tracking Your Order

As soon as your order ships, you’ll receive a tracking link by email so you can monitor its journey. Please allow 24–48 hours for tracking to update.

📬 Missing or Delayed Packages

If your package hasn’t arrived within 30 days (or 45 days for international orders), please contact us at contact@support.mitaraz.com. We'll work with our fulfillment partners to resolve the issue.